KYC and AML Policy at Roobet

Roobet’s Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy sets out the identity check and document submission procedures applied to every account holder on the platform. The policy supports ID verification, protects personal data, and helps prevent financial crime, including money laundering and terrorism financing. These measures form part of Roobet’s commitment to user safety, account protection, and the regulatory requirements applicable to online casino and sportsbook operators.

Purpose of KYC and AML Policy

The KYC and AML Policy is designed to verify the identity of each account holder, reduce the risk of fraud, and stop the platform from being used for financial crime. Document submission and ID verification processes confirm that users are who they claim to be and that funds used on the platform come from legitimate sources.

  • Fair play across casino games and sportsbook markets;
  • Prevention of fraudulent or criminal use of the platform;
  • Verification that deposited funds originate from legitimate sources;
  • Protection of personal data collected during identity check procedures;
  • Compliance with regulatory requirements and reporting obligations applicable to online gaming operators.

KYC Requirements

New account holders are required to complete an identity check before full access is granted to deposits, withdrawals, and gameplay. Document submission is requested to confirm identity, address, and ownership of payment methods.

  • Photo identification issued by a government authority, such as a passport, Aadhaar card, or driving licence;
  • Proof of address, such as a utility bill or bank statement issued within the last three months;
  • Confirmation of payment method ownership, including card details or cryptocurrency wallet verification;
  • Additional documentation requested where account activity requires further review.

Triggers for Additional Verification

Roobet may request additional verification beyond the standard identity check when certain account activity raises concern. These triggers are designed to flag suspicious activity before transactions are completed.

  • Deposits or withdrawals exceeding thresholds set by internal risk policies;
  • Patterns of play or betting that differ from an account holder’s normal activity;
  • Multiple payment methods or wallets linked to a single account;
  • Indicators of identity fraud, such as mismatched personal data across submitted documents;
  • Requests originating from jurisdictions subject to heightened regulatory requirements.

AML Measures

Roobet applies a set of AML measures to detect and prevent money laundering, terrorism financing, and other illegal use of the platform. These measures combine automated systems with manual review.

  • Continuous transaction monitoring across deposits, withdrawals, and in-platform transfers;
  • Automated detection systems that flag suspicious activity for manual review;
  • Verification checks applied to large or unusual transfers before processing;
  • Record keeping of account holder data and transaction history in line with reporting obligations;
  • Reporting of confirmed suspicious activity to relevant regulatory authorities;
  • Internal audits of compliance procedures and staff training on AML obligations;
  • Restrictions on transactions linked to high risk jurisdictions or sanctioned entities.

Prohibited Activities

Account holders are restricted from engaging in activities that compromise the integrity of the platform or violate KYC and AML requirements. These restrictions apply to all users regardless of account history or transaction volume.

  • Creation or use of multiple accounts by a single individual;
  • Submission of falsified, altered, or stolen identification documents;
  • Attempts to use the platform for money laundering or to disguise the origin of funds;
  • Manipulation of games, odds, or betting systems through unauthorised means;
  • Sharing of account access or login credentials with third parties;
  • Use of funds obtained through illegal activity;
  • Circumvention of verification procedures through false personal data.

Consequences of Non-Compliance

Violation of Roobet’s KYC and AML Policy can result in action against the account holder involved. The scope of action depends on the nature and severity of the violation, as determined through internal review. In serious cases, matters may be referred to external authorities for further investigation.

  • Account suspension
  • Withholding of pending withdrawals
  • Permanent account closure
  • Forfeiture of funds linked to prohibited activity
  • Reporting to relevant law enforcement or regulatory authorities
  • Restriction from future account creation

User Responsibilities

Account holders are responsible for providing accurate and current personal data at the time of registration and whenever account details change. Verification requests should be completed within the timeframe specified by Roobet to avoid delays in accessing deposits or withdrawals. Cooperation with document submission requests, including providing additional information if requested, supports the identity check process and account protection. Any suspicious activity observed on an account, including unauthorised access, should be reported to Roobet without delay. Failure to meet these responsibilities may affect access to account features.

Fair Play and Transparency

Roobet’s KYC and AML procedures support fair play and transparency across casino and sportsbook offerings. These measures protect account holders, maintain trust in the platform, and contribute to a secure gaming environment.

  • Equal verification standards applied to every account holder;
  • Transparent communication regarding document submission and verification timelines;
  • Independent testing and oversight of casino games and sportsbook markets;
  • Tools supporting responsible gaming, including deposit limits and self-exclusion options;
  • Clear policies on data protection and personal data handling;
  • Accountability through regulatory requirements and reporting obligations;
  • Ongoing monitoring to maintain user safety and account protection.

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